Effective Date: 1st Nov 2024

1. Introduction

NYC HVAC Emergency is committed to protecting your privacy. This policy outlines our practices regarding the collection, use, and disclosure of your information when you use our website and services.

2. Information We Collect

We collect both personal and non-personal information, including but not limited to:

• Personal Information: Name, email, phone number, and service inquiries when voluntarily provided.
• Non-Personal Information: Browser type, IP address, and website interaction data for analytical purposes.

3. How We Use Your Information

We use your information to:

• Respond to inquiries and provide requested services.
• Improve our website and user experience.
• Communicate promotions, updates, or important service notifications.

4. Information Sharing

Your personal information is never sold or shared with third parties except when required by law or as necessary to fulfill our services.

5. Security

We employ various security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You may request access, correction, or deletion of your personal information. For any such requests or questions about our Privacy Policy, contact us at nychvacemergency@gmail.com.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of any changes.